tag:blogger.com,1999:blog-2810618299009561680.post5846050066923020893..comments2024-02-28T06:21:13.077-05:00Comments on The Redolent Mermaid: Neela Vermeire Creations: Discovery CoffretTheRedolentMermaidhttp://www.blogger.com/profile/12025330454820306972noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-2810618299009561680.post-31715895203972707582015-10-06T10:46:56.334-04:002015-10-06T10:46:56.334-04:00It really truly does. At the end of the day we are...It really truly does. At the end of the day we are all people interacting with each other. That interaction makes all the difference. You would LOVE Ashoka I bet! It is such a fresh yet deep scent Lauren. A real beauty. TheRedolentMermaidhttps://www.blogger.com/profile/12025330454820306972noreply@blogger.comtag:blogger.com,1999:blog-2810618299009561680.post-7687520414283548122015-10-06T09:27:13.226-04:002015-10-06T09:27:13.226-04:00Nancy hit the nail on the head when she said custo...Nancy hit the nail on the head when she said customer service goes far. At the beginning of the post, I was worried the owner of this company wasn't going to make it right. Of course it happened in air travel, but coming from so far away, the only thing to do would be to reship a new one or refund your money. 1/3 of such an expensive product gone, that's a lot! I am so glad she made it right for you. These 'fumes are quite intriguing. Imperial Buddhist sounds like my favorite. I love jasmine!Lolohttps://www.blogger.com/profile/04782777195648272520noreply@blogger.comtag:blogger.com,1999:blog-2810618299009561680.post-83099190121761784802015-09-19T17:30:26.747-04:002015-09-19T17:30:26.747-04:00What a blessing you were to that lady. I can only ...What a blessing you were to that lady. I can only imagine how devastating a home fire is. You gave her back something she would have otherwise never been able to recover. I worry sometimes my expectations are too high. But after reading your comment and Jean's I feel a bit better I am not being too harsh. I will absolutely enjoy the fragrances. They are indeed incredible. I just did a search and Luckyscent and Olfactif sell NVC stateside. But not the Discovery Coffrets.TheRedolentMermaidhttps://www.blogger.com/profile/12025330454820306972noreply@blogger.comtag:blogger.com,1999:blog-2810618299009561680.post-12938983816339718142015-09-19T13:19:48.576-04:002015-09-19T13:19:48.576-04:00Ugh. I am so with you about bad customer service. ...Ugh. I am so with you about bad customer service. It's ridiculous regardless of the price, but with something so expensive, it's completely uncalled for. :( I'm so sorry! <br /><br />Good customer service goes SO far with me. I am always impressed with companies (small or large) who go that extra mile to fix a problem. I try to do the same with my humble etsy shop. I think growing up working in my parents' shop, where "the customer was always right" even in the mire of retail, is always with me. <br /><br />The woman who bought my first etsy sale later lost her house in a fire. Her family lost everything. I found out about it, and I re-sent the photos to her. It literally cost me like $3 or something, but I remember how grateful she was. That's an extreme case, but honestly, that's my standard. <br /><br />I hope you'll be able to enjoy these gorgeous scents regardless of the less-than-stellar service. They all sound incredible!!!!futurowomanhttps://www.blogger.com/profile/04772755069537635296noreply@blogger.comtag:blogger.com,1999:blog-2810618299009561680.post-8761571358203167682015-09-19T11:35:23.830-04:002015-09-19T11:35:23.830-04:00Complex indeed! But very very well crafted. I love...Complex indeed! But very very well crafted. I love Bertrand's work and he does these with such finesse. The perfumes themselves deserve nothing but the best review. They are inspired. But I do agree. I am not sure why it was not made right. NVC, I would not say is small or just starting out. She is quite established and well loved. TheRedolentMermaidhttps://www.blogger.com/profile/12025330454820306972noreply@blogger.comtag:blogger.com,1999:blog-2810618299009561680.post-36467016040821434102015-09-19T09:51:00.508-04:002015-09-19T09:51:00.508-04:00Such complex scents and alluring labels, I do love...Such complex scents and alluring labels, I do love tropical colors. Silly on their part not to replace your spilled bottle. Even if you're a relatively new or small perfumer just starting out (which I don't know if that is the case). As though until it happens regularly, it's not their problem. And you still posted a nice review of their products.Jeanhttps://www.blogger.com/profile/12720810461114999061noreply@blogger.com