tag:blogger.com,1999:blog-2810618299009561680.post8451618207313233950..comments2024-02-28T06:21:13.077-05:00Comments on The Redolent Mermaid: Aera: Smart Home FragranceTheRedolentMermaidhttp://www.blogger.com/profile/12025330454820306972noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-2810618299009561680.post-76424413327690603882017-12-31T07:26:16.089-05:002017-12-31T07:26:16.089-05:00Oh my goodness Anon!! What an awful situation!! I ...Oh my goodness Anon!! What an awful situation!! I cannot say I have any experience with customer service as my diffuser was a gift from a friend. Mine has been chugging away in my bedroom for 4 months now and my husband and I enjoy it. No issues yet. And the scents are all so strong that we keep it around level 4 or 5. I am sorry to hear your experience was not what you wanted or expected. Sadly, my Yankee candle experiences are never what I would like either. Glad we at least have other options to explore in our quests to fragrant our homes! Happy New Year Anon! TheRedolentMermaidhttps://www.blogger.com/profile/12025330454820306972noreply@blogger.comtag:blogger.com,1999:blog-2810618299009561680.post-39561817979592827362017-12-31T04:32:12.651-05:002017-12-31T04:32:12.651-05:00Our experience with Aera so far has been pretty un...Our experience with Aera so far has been pretty underwhelming, to say the least.<br />- We purchased a "Glow" set which was supposed to come with a Diffuser and a Glow fragrance. When the order was shipped to us, there was only the diffuser and no "glow" fragrance. We had additionally purchased "Poetry" - which was included. - Upon following up with customer support, Glow was shipped out - Poetry was very unimpressive and at around 6-7 intensity, was hardly noticeable in our medium-sized bedroom. No one even noticed the fragrance, we tried placing it at various places with no success. - Glow, on the other hand, was better, we liked it. But this did not last long. - It's been about a week of using our diffuser and it seems to have stopped working. The LED lights on top of the unit are cycling from 1-10 rapidly. - We switched off and switched it back on; we pulled the power cord and plugged it back. We reset the device by simultaneously pressing + and - buttons - nothing helps.<br />The unit is no longer diffusing! Upon pressing the eject button, nothing happens. I pulled out the capsule in any case and plugged it back in. Whether the capsule is plugged in or pulled out, the LED lights keep toggling. My App indicates that the device is reachable, functioning ok - but that is not the case.<br />With a week's run, this device has already tanked.<br /><br />None of the troubleshooting tips worked. They sent us a Fedex return label. And I am told they will replace the faulty unity once their QA gets the returned equipment. We shipped it back 2 days ago, it won't reach them till next Friday, so I am guessing, if at all we do get a replacement, it will not be till mid January. This was a Christmas present, and we ended up relying on good old Yankee candles. This left a sour taste in the mouth, the quality of the equipment as well as their unsympathetic Customer Support. Anyway, we are kind of stuck with this as I was over enthusiastic and also bought two additional fragrances - now I have no choice but to wait and hope they send me back a replacement, whenever they do.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2810618299009561680.post-6065448884964519122017-09-08T12:24:48.389-04:002017-09-08T12:24:48.389-04:00LOL! I totally understand that. It is not a home f...LOL! I totally understand that. It is not a home fragrance system geared for the budget minded. I would not have it if it had not been gifted to me. Perhaps one day I would consider buying something like this down the road, but just not at the present moment. <br /><br />:-)TheRedolentMermaidhttps://www.blogger.com/profile/12025330454820306972noreply@blogger.comtag:blogger.com,1999:blog-2810618299009561680.post-6364171781589010102017-09-06T20:56:38.507-04:002017-09-06T20:56:38.507-04:00Hmm.. I don't know. My frugal senses are going...Hmm.. I don't know. My frugal senses are going off like crazy. Haha!!! It's a very neat concept and I like that it is natural and hypoallergenic, better for you than what we normally breathe in. But I don't know if I could give up on my daily variety. Though this is perfect for someone who can't handle a lot of heavy scents and likes to fragrance their home. So I could see where this could work for some people and not for others. As with anything in life right? Themeltdownhttp://themeltdownblog.wordpress.comnoreply@blogger.comtag:blogger.com,1999:blog-2810618299009561680.post-3317234032365452132017-08-29T18:08:08.409-04:002017-08-29T18:08:08.409-04:00Ah! That sounds cool. I don't think that I hav...Ah! That sounds cool. I don't think that I have ever seen that system. It sounds perfect for a more mainstream market and the bakery? Nice!!! I will Google this Febreze system and see how it looked. Thanks for stopping by!TheRedolentMermaidhttps://www.blogger.com/profile/12025330454820306972noreply@blogger.comtag:blogger.com,1999:blog-2810618299009561680.post-34960697713222213132017-08-29T11:01:00.463-04:002017-08-29T11:01:00.463-04:00This reminds me of a fancy version of that febreze...This reminds me of a fancy version of that febreze thing with the scented discs. Did you ever see or try that? It was huge and had different themed discs that rotated on intervals. I really liked the bakery oneslipbananapeelhttps://www.blogger.com/profile/00332232015001020740noreply@blogger.com